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Legal Area



The following terms and conditions are valid between you and Georges Wendell s.a.s. (SIREN 951453026) and apply to all use of and orders placed on Georges Wendell website, and orders made by telephone or e-mail with Georges Wendell’s customer service team (henceforth together: the “website”). Please note that Georges Wendell does not guarantee that all products presented on the website are in stock or are available for purchase. Georges Wendell preserves its right to stop selling a product. Orders can only be placed by persons that are 18 years or older. Georges Wendell reserves the right to revise the terms and conditions at any time. The date of the latest update is found in the final section of the terms and conditions. Each purchase is subject to the terms and conditions in the version applicable at the date of submitting the order. Please inform yourself about the applying version of terms and conditions before submitting your order. Please note that the terms and conditions valid for your order is always the terms and conditions that you have read and accepted before you have placed your order and not a later version. You should keep a copy of these terms and conditions for future reference.




The language of the terms and conditions is english.




By using the website and/or placing an order on the website, by telephone or e-mail you confirm that you have read these terms and conditions and the privacy policy, and that you accept them. Please make sure that you have read and understood the terms and conditions before you place an order. An order can only be placed if you have previously confirmed that you accept these terms and conditions. Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email. if prolonged inactivity causes your connection to the website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.




After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product or products you have ordered from us, your payment details and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.




Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order and these terms and conditions. The shipping confirmation is our acceptance of your order. please note that Georges Wendell does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. If we already have received payment for such product we will refund you the amount of the purchase.




Georges Wendell’s goal is to describe the products at the website as correctly as possible. However, please note that due to the color settings of your computer, the colors of the products shown in the pictures on the website can differ somewhat from their actual colors. Georges Wendell cannot be held responsible for any such discrepancy.




The prices and delivery costs shown on the website include vat. The prices and delivery costs shown on the website may vary from time to time and Georges Wendell is not bound by the price until Georges Wendell has accepted the order by sending the shipping confirmation to you. If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by e-mail about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. Georges Wendell always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note that Georges Wendell may cancel the order even if it has been accepted by Georges Wendell in case that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout stage.





The following payments are accepted.

— credit cards and debit cards

Payment can be made by the following credit cards: visa, mastercard and american express payments can also be made by the following debit cards: visa and maestro. (maestro and visa electron:please check with your bank to make sure your credit card is valid for online purchases). The purchases made with visa and mastercard are verified by a secure code. Please note that your card is debited with the purchase amount once you place the order. We do our best to make the website as secure as possible. All credit/debit card transactions on the website are processed using adyen, a secure online payment gateway that encrypts your card details in a secure host environment. Payment will be debited and cleared from your account once you place the order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Georges Wendell, your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.

— paypal

When selecting the paypal option, you will be directed to the paypal site to “log in” and review the amount shown before clicking “pay now”. Once this transaction is complete, you will then return to the website.





— shipping methods

We offer different shipping methods to meet your needs as further specified when you check out. Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 24 hours during weekdays, or 1-2 business days during sales periods. The delivery times do not take into account possible delays caused by payment authorization and/or on the part of the shipping company. If Georges Wendell fails to deliver within 30 days, you have the right to cancel the purchase.

Your order will be delivered to the shipping address you have indicated.

— first-time order policy

For security purposes, Georges Wendell reserves the right to ship first-time orders to the cardholder's verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.





— right of revocation

You are entitled to revoke this contract within 14 days without giving reasons. The revocation period is 14 days from the day on which you have, or a third person designated by you (other than the carrier) has, received the products. In order to exercise your right of revocation, you must inform us at by means of an unambiguous notification (e.G. Through letter sent by post, fax or e-mail) of your decision to revoke this contract. You may electronically complete and submit the specimen revocation form provided on our website. This is, however, not compulsory. In oder to comply with the time limit for revocation, it is sufficient that you send the notification of the exercise of the right of revocation before the time limit for revocation expires.

— consequences of revocation

If you revoke this contract, we are obliged to return to you, promptly but in no case later than within 14 days from the day on which we have received the notification of your revocation, all payments that we have received from you including the costs of delivery (except any additional costs that result from you having chosen a different method of delivery than the cheaper method offered by us). For such repayment, we will use the same means of payment that you have used for the initial transaction unless expressly agreed with you otherwise; in no case will we charge you any fees due to such repayment. We are entited to refuse repayment until we have recovered the products or you have evidenced that you have sent the products back to us, whichever occurs first. Your are obliged to send back or hand over the products to us promptly, but in no case later than within 14 days from the day on which you notified us of the revocation of this contract. The time limit is complied with if you send the products before the expiration of the 14 days’ time limit. You have to bear the direct costs of the reconsignment of the products. Any potential loss in value of the products will have to be compensated by you only if such loss in value is attributable to your handling of the products which is not necessary for the verification of their condition, quality or functionality.

— exchanges

Purchased products are exchangeable into a different size and color in accordance with the terms set forth in this section 10. All exchanges are based on stock availability. If you have exchanged a product. Please note that sale products are non-exchangeable but can be returned for a full refund.

— shipping costs for reconsigning the products

Please note that you must pay the shipping cost for returning the products in accordance with your right of withdrawal and exchange and Georges Wendell has no obligation to pay such costs.

— returning the products

You can easily and conveniently handle the reconsignment of your purchased products as follows:

- contact us at with your order number and ask for a return. 

• we will contact you confirming or deny your request.

• place the item(s) in the original shipping box, or any other solid carton box.

• close the box and tape it securely.

• place the return information label and the already paid return shipping label on the box over the prior delivery information.

- follow the carrier's instructions for sending the parcel.

We prefer that products are returned through Georges Wendell return service to ensure they are protected and insured during transit. However, you may return the products by any secure transport.

— returning your purchase to our office in Paris

Within 14 days of receipt, our office in Paris can accept returns of online purchases made in France for a refund to the original form of payment, or exchanges into a different size/color within the same style. You must contact us at with your order number and ask for a return/exchange made in-office. Then follow our guidelines and bring your online order number. Our regular online return policy applies to any returns/exchanges made in-office.

— returning orders with more than five items

For changes or returns of orders with more than five items, Georges Wendell reserves the right of acceptance only after having checked the integrity of the products. The customer has to return the items at his/her expense and wait for a reply from the customer care, which will proceed with the refund or substitution of the goods. Damaged goods will not be accepted and will be sent back to the customer.





For any defect of conformity existing upon delivery of the products, you will benefit from any mandatory provisions of, and legal rights available to you under, the laws of your country. Notwithstanding of the above, if you receive defective products, please notify us immediately. If Georges Wendell considers the products to be defective, Georges Wendell will make a full refund including shipping costs. Any other rights you may have shall remain unaffected. Additional guarantees with respect to products of Georges Wendell will apply only if expressly stated in the shipping confirmation.




Copyright in the documents provided in this site (including, without limitation, the trademarks of Georges Wendell, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Georges Wendell and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Georges Wendell. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

For press inquiries, please contact us at





Please see Georges Wendell separate privacy policy at





Please see Georges Wendell separate cookie policy which can be found at





Georges Wendell use secure socket layers (ssl), the industry standard in transferring information to process your orders. Georges Wendell online shop secures communications by encrypting all data to and from the site. For security reasons, we do not store any payment information in our database.




You may purchase products on for personal use only and not for resale. By placing an order on, you certify that you are purchasing products for your own personal use and not for resale and that you accept the terms and conditions. We reserve the right to refuse orders for any reason without explanation.




Georges Wendell cannot promise that the content of the site is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Georges Wendell may, at any time, amend the content of the site. Although Georges Wendell strives to display the correct texts, images and pricing on the site and online shop, errors may occur. Part of the services provided through the site are provided by third party operators. In situations where Georges Wendell acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Georges Wendell cannot be held responsible for any damage caused from using the site or, for that matter, not being able to use the site. Georges Wendell cannot guarantee problem-free, uninterrupted, and secure access to the site.




The website may contain links to other websites beyond our reach. We assume no liability for content or privacy practices of such sites.




Georges Wendell reserves the right to seek all solutions available to us against violations of these terms and conditions, including the right to block access to the site.





Any damage liability of Georges Wendell is excluded. Exempted from this exclusion are claims of the customer related to damages to health, body and mind, or damages resulting from a violation of material contractual obligations (cardinal duties), as well as the liability for other damages which are based on intent or gross negligence of Georges Wendell, its representatives and vicarious agents. Material contractual obligations are obligations which are precondition to the successful performance of the contract and on the observation of which the customer can legitimately rely. In the event of a violation of material contractual obligations, Georges Wendell liability is limited to the foreseeable and typical damage if such damage has been caused slightly negligent, unless a damage to health, body and mind is concerned. The limitations set forth above also apply for the benefit of the representatives and vicarious agents of Georges Wendell if claims are made directly against them. The liability under the product liability act remains unaffected. Georges Wendell assumes no liability in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. In case of force majeure, Georges Wendell obligations will be suspended. The contract between you and Georges Wendell can, in such cases, be partially or fully terminated by yourself or by Georges Wendell.




If any part of these terms and conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these terms and conditions; instead the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these terms and conditions.




These terms and conditions are governed by the laws of France (excluding the united nations convention on contracts for the international sale of goods – cisg). However, if you are a consumer and resident of any other European Union country you will benefit from any mandatory provisions of, and legal rights available to you under, the laws of that country. Nothing in these terms and conditions affects your rights as a consumer to rely on these local law mandatory provisions and legal rights. It is noted that the European Commission has established the odr platform for the extrajudicial resolution of disputes concerning contractual obligations deriving from sales contracts or online services between a consumer and a professional respectively resident and established in the European Union. The platform can be accessed via the following link:https://webgate.Ec.Europa.Eu/odr. In that regard, the e-mail address of the Georges Wendell is:





Company information

Georges Wendell S.A.S.
6-8 Impasse Chausson
75010 Paris
E-mail address:
Vat: FR36951453026





The latest update of the terms and conditions of Georges Wendell was made in June 2023.











Through this Privacy Policy, Georges Wendell explains the privacy practices and the methods of managing the website, (hereinafter also “Site”), with particular reference to the purposes and methods with which the personal data of users who consult it are collected, recorded and used during any written, electronic and oral communication, both online and offline.
This Privacy Policy, addressed to those who interact with and use Georges Wendell’s web services, is intended to meet the requirements of art. 13 of EU Regulation no. 2016/679 (hereinafter, “GDPR”), in addition to those indicated in art. 13 of Legislative Decree no. 196/2003 – Code on the protection of personal data (hereinafter, “Privacy Code”), as subsequently amended and supplemented by Legislative Decree no. 101/2018, identifying the purposes of the processing; the arrangements for accessing, communicating and transferring data; the rights of the data subject and the arrangements for exercising them; the data controller, controller and person in charge of the processing, as well as the methods, times and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.





The Data Controller your personal data is Georges Wendell s.a.s, (a French Simplified Joint Stock Company). You may contact Georges Wendell at any time through the e-mail address: or





Browsing data. The IT systems and software procedures used to operate this website acquire, in the course of their normal operation, certain personal data, the transmission of which is required by the use of Internet communication protocols. This is information which is not collected to be associated with identified data subjects, but which by its very nature could, through processing and association with other data, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the reply given by the server (bu end, error, etc.) and other parameters related to the user’s operating system and IT environment.
Data provided voluntarily by the user. The Personal Data provided voluntarily by the user include, for example: first name, surname, profession, telephone number, email address, home address and / or home address, delivery address, billing address, province, country, postal code, city, company name.
In particular, the Site collects personal information when you create an account or use the Online Selling Services. Personal information is generally information that relates to you and identifies you personally or that could be used to identify you. Personal information does not include data that has been made anonymous or that does not allow the person to be identified.
The types of personal data that are collected may include information provided by users directly and voluntarily to perform the purchase or service contract (e.g. data collected when placing an online order); information that is provided to improve products and services; information provided by the user also via live chat on the site, where active; information collected automatically through the site (e.g. browsing data).
Unless otherwise specified, all Data requested by this Site is mandatory. If you refuse to communicate them, it may be impossible for this Site to provide the Service. In cases where this Site indicates some Data as optional, Users are free to refrain from communicating them.
The potential use of Cookies – or other tracking tools – by this Site or by the owners of third-party services used by it, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Site and guarantees to have the right to communicate or disseminate it, releasing the Data Controller from any liability to third parties.





The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out by means of computer and / or telematic tools, with organizational methods and with logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also appointed, if necessary, Data Processors by the Data Controller I know.





The Data Controller processes the Personal Data relating to the User if one of the following conditions is met: the User has given consent for one or more specific purposes; the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures; processing is necessary to comply with a legal obligation to which the Data Controller is subject; the processing is necessary for the performance of a task in the public interest or for the exercise of official authority vested in the Controller; processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties. Please note that in some legal systems the Data Controller may be authorised to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object to such processing. This is not, however, applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data.





The Data are processed at the operating offices of the Data Controller and in any other place where the parties involved in the processing are located. Your Personal Data may be transferred to a country other than the one in which you are located. The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation governed by public international law or constituted by two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.
STORAGE PERIOD The Data are processed and stored for the time strictly necessary to fulfil the purposes for which they were collected or for a longer period of time, if the need for storage is provided for by a legal obligation or by order of an Authority. Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of such contract is completed. Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. When processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period of time, until such consent is revoked. At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.





The User Data is collected to allow the Owner to provide the Service, to comply with legal obligations, for internal use, for promotional purposes and improvement of the Service provided by the Owner, to assist customers, to protect their rights and interests (or those of Users or third parties), to make effective compliance with the Terms and Conditions of Services offered by the Owner to the User, to detect possible fraudulent or fraudulent activities, as well as for the following purposes: contact the User, manage tags, interact with external social networks and platforms, SPAM protection, statistics, display content from external platforms and manage payments. USER RIGHTS The Users to whom the Personal Data refers may exercise, where the legal requirements apply, the following rights provided for in Articles 15 to 22 of the GDPR (Regulation (EU) 201/679 of 27 April 2016): access your Data, ask for its rectification; revoke the previously expressed consent; object to the processing of your Data; obtain restriction of treatment; obtain the erasure or removal of your Personal Data; receive your Data or have it transferred to another data controller; lodge a complaint. You may lodge a complaint with the competent data protection supervisory authority or take legal action. In order to exercise the User’s rights, Users may address the request to the contact details of the Owner indicated in this document, i.e. to the following e-mail address:





The User’s Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its eventual establishment to defend against abuse in the use of this Website or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.





Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.





The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website and, where technically and legally feasible, by notifying Users through one of the contact details it holds. Please consult this page frequently, referring to the date of last modification shown at the bottom. If the changes affect processing operations whose legal basis is consent, the Data Controller will re-collect the User’s consent, if necessary.





This “Privacy Policy” is drafted in compliance with the rules contained in Regulation (EU) 2016/679 of 27 April 2016 (“GDPR”), Legislative Decree no. 196/2003. The main definitions provided for in these rules are as follows: Personal Data (or Data): any information which, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identifiable or identifiable. Usage Data: are the information collected automatically through this Website (including from third-party applications integrated into this Website), including the IP addresses or domain names of the computers used by the User who connects to this Website, the notated URI (Uniform Resource Identifier) addresses, the time of the request, the method used to forward the request, the method used to request to the server, the size of the file received in response, the numeric code indicating the status of the response from the server (good end, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and details of the pages visited, the parameters related to the operating system and the User’s computer environment. User: the individual using this Website who, unless otherwise specified, coincides with the Data Subject. Interested: the natural person to whom the Personal Data refers. Data Controller (or Controller): the natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy. Data Controller (or Data Controller): the natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of processing personal data and the instruments adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website. This Web Site (or Site): the hardware or software tool by which the User’s Personal Data is collected and processed. Service: the Service provided by this Site as defined in its terms (if any) on this Site/App. European Union (or EU): Unless otherwise specified, any reference to the European Union contained in this document shall be understood to include all current member states of the European Union and the European Economic Area. Cookie: Cookies are Tracking Tools consisting of small portions of data stored within the User’s browser. Tracking Tool: Tracking Tool means any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables users to be tracked, for example by collecting or saving information on the User’s device.











The website (hereinafter “site”) uses cookies. Cookies are text strings created by a server and stored on the hard disk of your computer or any other device used by the user to have access to the internet (smartphone, tablet) before being retransmitted to subsequent access of the user to the internet. Cookies allow to collect information about user navigation on the site, for example to remind his language preferences or the currency used for a purchase, and propose them to the next visit to facilitate the use of the site. Cookies may be stored permanently on your device and have a variable duration (so-called persistent cookies) or may disappear when the browser is closed or have a limited lifespan (so-called session cookies). Cookies can be installed by the site you are visiting (so-called first party cookies) or may be installed by other websites (so-called third party cookies). The site uses first-party cookies, third-party cookies and other similar technologies, as further described below.





The site uses session and persistent first party session cookies to ensure you with a safe and efficient surfing and use of the site as well as to improve the services rendered by the site. These cookies allow the recognition of the selected language and country from which you are connecting. These technical cookies recognize you during a new access to the site, and avoid you to enter your data each time. For example, if you have selected some items for a purchase inside your shopping bag, and you do not complete the current purchase, you will be able to resume and finalize it the next time you will be back to visit the site. Finally, functionality cookies enhance the browsing experience.


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